Ashish Tomar

  • Total activity 85
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 38

Articles

Recent activity by Ashish Tomar Recent activity Votes
  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complete...

  • Payments security

    We use world-leading payment platforms only. Your payments for theme purchases are processed securely by the Stripe.com gateway. Here are some of the ways in which they keep your information secure...

  • Payments

    All global payment methods We accept all global debit, credit cards, bank transfers, and checks: If you experience problems with the payment gateways, please inform us. It would be nice if you coul...

  • Demo Help Centers

    Want to take a look how your Help Center can transform with us? Here you go, just one click! You are welcome to test the demo. We have live previews for each template on our website. Currently, we ...

  • Refund policy

    Non-delivery of the product: due to some mailing issues with your email provider or your email server you might not receive a delivery e-mail from us. In this case, we recommend contacting us for ...

  • A bug is found

    Although all the products are thoroughly tested before release, there is always a chance of unexpected errors. Such issues should be submitted for consideration by our Support Team. We'll do our be...

  • Template files are lost

    If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via------------- and provide us with the following information: The email address used to make ...

  • Download link is broken

    If your link is not active or broken, make sure that you don’t have firewall restrictions that prohibit this download. Please check if you can open this link on another computer. If it still doesn’...

  • Wrong theme has been purchased

    We maintain a no-refund and no-exchange policy because of the specific nature of the product that we provide. Technically, there can be no situation when a “wrong template” is delivered. Before pro...

  • Download link is not received

    What to do if for some reason you didn’t get the link. Make sure that you have spelled your e-mail address correctly. Check your “Spam/Junk” email folder to see if the email has been blocked by yo...