Ashish Tomar
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Articles
Recent activity by Ashish Tomar-
Wrong email address
If you used the wrong email address in your order, please, submit your request to ------- you should provide us with the details of your order (wrong email, your name, Order ID, Theme name). Usuall...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge bas...
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Images and icons requirements
General recommendations Logo No specific sizing requirements. Transparent background and SVG format are preferred. Custom blocks icons or any other icons 100x100px We recommend using SVG ic...
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Side Navigation extension installation
For our clients’ convenience, we provide a free installation service of our extensions. You can also install an extension by yourself if you like. It is rather simple, use the following instruction...
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Technical guides
These easy steps can make you feel like a web-programmer while installing your theme by yourself. Facing difficulties? We are always ready to help!
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How to translate custom texts
If you have multiple languages enabled in your help center and you want to translate the default English texts of a theme, you can use the Dynamic Content functionality of Zendesk. This is the feat...
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Alerts extension: How to use alerts
To add an alert, you just need to add one of the following labels to an article: alert_info alert_success alert_warning alert_danger Use the following instruction to add an alert: 1. Create a new...
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How to use the Formatting content
Follow these steps to add the code: Open the article editor. Click on the "Source code" button as show the below. The modal window with the code editor should appear. Paste one of the following ex...
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Description lists
Default description list Euismod Vestibulum id ligula porta felis euismod semper eget lacinia odio sem nec elit. Donec id elit non mi porta gravida at eget metus. Malesuada porta Etiam porta sem m...
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Codes
HTML code <!DOCTYPE HTML> <html> <head> <meta charset="utf-8"> <title>HTML</title> </head> <body> <p>Lorem ipsum dolor sit amet. </p> </body> </html> <pre><code class="html"><!DOCTYP...